Recent Why SERVPRO Posts

Only the Most Highly Qualified Vendors Make the Insurance Company’s Preferred List

3/23/2019 (Permalink)

When a disaster strikes one of your clients in Buckingham, FL, as their insurance agent it is often your responsibility to select a reputable restoration and mitigation company for them to call. That is one of the reasons you probably keep a preferred vendor list that gives you easy access to trustworthy companies and their contact information. SERVPRO can be found on most of those lists for three reasons.

1. Dependability

Well known and successful companies generally have a long list of positive jobs they have completed, as well as satisfied clients in their long business history. With their specialized certification, you know the technicians can perform their duties to the highest of cleaning, mitigation, and restoration industry standards. Insurance personnel can rely on the consistently high standard of work performance by those technicians, and that is why they can be found on the preferred vendor lists.

2. Accuracy

SERVPRO has a computer tracking program called the CIC. The Claims Information Center focuses on keeping the client, insurance agent, adjuster, and contractors linked through online data that can be renewed quickly to make sure all parties are constantly up to date. Along with job details, the spreadsheet includes work estimates, employed personnel, and job expenditures.

3. Reliability

Choosing a certified technician from the vendor program allows you to rely on those individuals you have a successful work history with. With each technician upholding industry certification standards, it also allows you to know that those individuals are the best the industry has to offer. To qualify for the vendor program, each specialist must meet the requirements set in a 21-point guideline to ensure you have the most reliable workforce available.

You work hard to keep your clients happy, so it makes sense you would use a preferred vendor list to choose the most qualified technicians around. Selecting a trained and certified specialist can help make you a happy insurance agent when the claim is quickly handled by knowledgeable technicians.

How To Accurately Assess Mold Damage

3/5/2019 (Permalink)

If you have mold damage call SERVPRO of Central Ft. Myers

Mold can damage the contents and structure of a residence in Fort Myers, FL. It is almost impossible for homeowners to determine the extent of a mold problem on their own. A mold specialist or environmental hygienist should conduct testing to inform an expert mold assessment by remediation professionals.

Schedule a Mold Test

A hygienist or specialist should visit a residence to perform mold testing. He or she should take one or more of the following types of samples:

  • Air
  • Bulk
  • Surface

Air samples are the most common and may be taken indoors and outdoors. Bulk samples involve testing contents or materials. Surface samples check for the presence of mold spores on interior surfaces.

Consult With a Remediation Service

Once a lab returns the results of a mold test, a hygienist can make recommendations to remediation experts. A mold cleanup service may use this advice in several ways:

  • Confirming the degree of damage
  • Recommending cleaning methods
  • Providing an estimate and schedule

A mold assessment will vary depending on whether the issue is minor mildew growth or a major infestation of a toxigenic species such as black mold. A cleanup service may recommend the use of containment equipment for severe mold problems. All of these factors affect a remediation estimate.

Estimate Cleanup Costs

The extent of damage will determine the cost of mold removal. A remediation service will consider the amount and species of mold and whether structural damage has occurred. Testing may cost several hundred dollars, and the price of remediation may range from several thousand dollars for a minor infestation to tens of thousands of dollars for a major mold problem.

Each of these stages is crucial for an accurate mold assessment. Homeowners should rely on experts to determine the degree and type of mold growth at a residence in Fort Myers, FL. This information can contribute to a more successful remediation effort.

Why You Should Use an IICRC Certified Restoration Company

2/19/2019 (Permalink)

SERVPRO is a certified company.

Why You Should Use An IICRC Certified Restoration Company

When your client needs restoration to his or her Fort Myers, FL home, you want to make sure that he or she is getting the best possible help. Using a company that is certified by the Institute of Inspection Cleaning and Restoration Certification means that you can feel confident that the job will be done well. Here are a few reasons why a company certified by the IICRC is the best choice.


1. There Are Set Standards


When a company is certified by the IICRC, they must follow their standards. The Institute of Inspection Cleaning and Restoration Certification is a member of the American National Standards Institute which determines the guidelines for many business sectors. When you use a company with their certification, you know that they will have high quality standards for their work.


2. All Employees Are Well-Trained


Because SERVPRO is a certified company, they must be sure that all employees are trained to follow the correct procedures. Because of this, you know that you will only have competent and experienced workers restoring your client’s home. They will follow all required standards during the cleanup and restoration process.


3. You Know Exactly What To Expect


Companies that don’t follow a set procedure can sometimes leave you wondering what to expect during the restoration and repair process, but that is not the case with SERVPRO. Because they are certified by the IICRC, you can expect the same quality of work from them every time. When the job is finished, you can be sure that everything has been done well.


When a client’s home is damaged, it can be a stressful experience for everyone involved. Working with a damage restoration company that has a restoration and mitigation certificate can give you peace of mind. You can rest assured that you are providing your client with the best help that he or she can get.

Do You Suspect Mold in the Air Ducts?

11/30/2018 (Permalink)

Mold in your air ducts in Buckingham,FL

Mold in your air ducts in Buckingham,FL, is a bigger problem than you may realize. You building occupants are breathing in air that has passed through the HVAC system and that air is often full of moisture and dust, which are exactly what mold needs to thrive.

Confirm Suspicions

You are probably reading this because you suspect that you have mold in your air ducts and need an HVAC cleaning. Why is it you think you have mold there? Here are some questions to consider:

  • Do you see some discoloration or small dark specks near the vents?
  • Do you feel excessive moisture in the air?
  • Do you see condensation?
  • Do you smell a musty smell?
  • If you notice a smell, is it more obvious when the HVAC system is running?

Chances are, your brain has already put all this information together and you know you have a mold problem. If you do smell mold, but don’t see it, have a professional come out for an HVAC inspection. When hiring a contractor for cleaning vents, be sure that you they have experience working with mold.

Stop the Source

During the HVAC cleaning, make sure your contractor finds the source of the moisture problem. Having mold means there is a definite moisture problem. Mold problems don’t go away until the moisture problem is resolved. Sometimes it is just a matter of the environmental humidity. A professional mold remediator will have tools to monitor the humidity levels in your building and to find hidden mold in your air ducts. With sources identified, solutions can be planned and executed.

Protect and Contain

A mold specialist will take the critical steps to ensure safety during the HVAC cleaning. Mold and dust removal from the ducts is a two-step process: the first being agitation and loosening of the mold and the second is the removal of that loosened mold. You definitely don’t want that material blowing around your building. Choosing the right professional will ensure that the loosened particles are contained and removed.

Fact or Fiction: Commercial Fire Sprinklers

11/21/2018 (Permalink)

A fire sprinkler system at your commercial property in Lehigh Acres,FL is an important investment

Commercial Fire Sprinkler

On television, a fire erupts and the sprinklers go off. Immediately, the water drenches everyone and everything in sight. Is this how it happens in real life? Read on to understand the realities and myths of the commercial fire sprinkler.

1. Fiction: Smoke Initiates the Sprinkler System

Cigarette smoking or burnt microwave popcorn does not trigger the sprinklers. A sprinkler activates based on the air temperature, which is different from a smoke alarm system.

2. Fiction: Sprinklers Immediately Soak the Entire Premises

Each individual sprinkler is triggered by the air temperature in that specific room. Therefore, it is possible for sprinklers to go off in some areas and not others.

3. Fiction: Accidental Activation is Common

Although possible, accidental activation rarely occurs. Take the following steps to prevent an unintentional sprinkler shower in your building:

  • Maintain the fire sprinkler system by checking for leaky pipes.
  • Inspect pipes for appropriate pressure on a regular basis. Sprinklers use pressurized water to suppress the flames.

4. Fact: Sprinklers Cause Water Damage

After the flames are out, most business owners consider repairs due to fire damage, but few realize that water from fire suppression efforts causes problems too. Mitigate fire sprinkler cleanup by performing the following steps:

  • In the case of unintentional activation, or once the fire is out, turn off the main water supply. If electricity is live at the property, consider your safety and wait for professionals to arrive.
  • Protect your valuables. If possible, move inventory to a dry location. Open windows to increase ventilation.
  • Contact a water restoration company to dry and restore the water-damaged areas. Mold growth occurs in as little as 24-48 hours, so act fast to prevent secondary damage.
  • Inquire whether water damage is covered under your commercial property insurance.

A fire sprinkler system at your commercial property in Lehigh Acres,FL, is an important investment. While it may initially cause water damage, this fire suppression device ultimately saves property and lives.

Homeowners Guide To Ice Dams

11/14/2018 (Permalink)

If you discover an ice dam at your Buckingham,FL home contact a storm restoration professional

Whether you have lived in a cold climate all of your life or recently moved to Buckingham,FL, a winter storm is a force to be reckoned with. One aspect many homeowners do not know a lot about is the ice dam. What is it? Can it be prevented?

Tips To Identify an Ice Dam

Just as dams are constructed to hold water back, the same concept occurs on the exterior of your home. Snow melts into water which then freezes. The block of ice prevents further water from draining, creating a dam effect. This may be happening to your home if you notice the following:

  • The most common place that dams occur is on the roof. Inspect the roof throughout the season, especially after a winter storm cycle where the weather fluctuates.
  • Pay close attention to the icicles. If there is water backed up behind them with no place to go, you may have a problem.
  • When dams are present, the water likely finds a way into your house. Examine the attic, ceiling and walls for evidence of dampness.

Steps for Ice Dam Prevention

The good news is that there are steps you can take to help prevent ice dams both before and during the winter storm season:

  • Before there is a chill in the air, take actions to keep your attic cool. Heat rising from the house to the roof melts snow faster causing problems later on. Consider increasing insulation, sealing openings and improving ventilation.
  • During the freezing weather remove rooftop snow after storms, keep gutters clear and remove identified dams as needed.

Sometimes ice dam prevention methods are not sufficient. If you discover an ice dam at your house in Buckingham,FL, it is best to act quickly to prevent further damage. Contact a storm restoration professional and check with your homeowners’ insurance agent to see if the damage is covered under your individual policy.