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Fire & Water - Cleanup & Restoration

Three Ways The SERVPRO Model Benefits Clients

1/24/2020 (Permalink)

A man talking to three people in an office. (training concept) As a SERVPRO Franchisee, you would complete your initial training with SERVPRO's training school

Three Ways The SERVPRO Model Benefits Clients

If you are considering opening a new restoration company in Lehigh Acres, FL, or converting an existing company to a SERVPRO Franchise, you may be wondering how the SERVPRO system would benefit your customers. There are several characteristics of the SERVPRO model, from standard pretesting to national certification, that improves the quality of the restoration service provided by Franchisees. Three important elements are the following:

1. High-Quality Training As a SERVPRO Franchisee, you would complete your initial training with SERVPRO's training school. This school is certified by the Institute of Inspection, Cleaning and Restoration Certification, an organization devoted to maintaining high standards for the restoration and related industries. Additionally, you and your employees would have access to continuing education and training designed by SERVPRO to meet rigorous quality standards and keep your Franchise up-to-date on the latest techniques and products, so that you can provide your clients with some of the best restoration services in the industry.

2. Restoration Rather Than Replacement A “restore vs. replace mentality” is ingrained in the SERVPRO culture. Employees are taught to restore everything that can be salvaged and to replace items only when necessary. Pretesting is an effective way to determine an object’s salvageability and is done at the start of every restoration project. Because it is usually cheaper to restore damaged objects than to buy new ones, this helps keep down the cost of the project.

3. Cooperation With Insurance Companies SERVPRO not only performs impeccable restoration work, but can also provide the client's insurance agent with much of the information needed to process the insurance claim, including a detailed loss inventory and access to SERVPRO's online claim center. This makes it much easier and less stressful for the client to get the best possible settlement from the insurance company.
SERVPRO aims to provide high-quality disaster restoration to its customers nationwide. To find out more about pretesting and other beneficial practices, visit SERVPRO.com.

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